Privacy Policy

Last updated: August 20, 2026.

This Privacy Policy describes how Almeadow ("Almeadow," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from almeadow.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
• Account information including your username, password, security questions, and other information used for account security purposes
• Shopping information including the items you view, put in your cart, or add to your wishlist
• Customer support information including the information you choose to include in communications with us, for example when sending a message through the Services

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). This may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including from vendors and service providers who support our Site and Services, such as:

• Our e-commerce platform provider
• Our payment processors, who collect payment information (for example, bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you
• Klaviyo, our email marketing platform, which helps us send order updates and marketing communications

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided to us by third parties and are not responsible for any third party's policies or practices. See the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create and manage your account, arrange for shipping, facilitate returns and exchanges, and enable you to post reviews.

Marketing and Advertising. We use Klaviyo to send marketing and promotional emails, such as new product announcements and order-related updates. We do not currently run advertising or retargeting campaigns using your personal information, and we do not share your information with advertising platforms.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services, so we can be responsive to you and maintain our relationship with you.

Cookies

Like many websites, we use cookies on our Site to power and improve the shopping experience, remember your cart and preferences, and support core Site functionality. We do not currently use cookies for third-party advertising or cross-site tracking.

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies through your browser controls. Removing or blocking cookies can negatively impact your user experience and may cause some features or functionality to work incorrectly or no longer be available.

Our website also recognizes the Global Privacy Control (GPC) signal. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Other than GPC, we do not recognize other "Do Not Track" signals that may be sent from your browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (for example, IT management, payment processing, customer support, cloud storage, fulfillment, shipping, and email marketing through Klaviyo)
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others

We do not sell or share your personal information for advertising purposes, and we have not done so over the past 12 months.

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to information you choose to make available to others and cannot ensure that parties with access to that information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you make publicly available, or for the accuracy, use, or misuse of information you disclose to or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, or resolve disputes and enforce our contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

• Right to Access / Know. Request access to personal information we hold about you, including how we use and share it.
• Right to Delete. Request that we delete personal information we maintain about you.
• Right to Correct. Request that we correct inaccurate personal information we maintain about you.
• Right of Portability. Receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances.
• Right to Limit Use of Sensitive Personal Information. Direct us to limit our use or disclosure of sensitive personal information to what is necessary to perform the Services.
• Restriction of Processing. Ask us to stop or restrict our processing of your personal information.
• Withdrawal of Consent. Where we rely on consent to process your personal information, withdraw that consent.
• Appeal. Appeal our decision if we decline to process your request, by replying directly to our denial.
• Managing Communication Preferences. We may send you promotional emails through Klaviyo, and you may opt out at any time using the unsubscribe link. If you opt out, we may still send non-promotional emails, such as those about your account or orders.

You may exercise any of these rights where indicated on our Site or by contacting us using the details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity before providing a substantive response. You may designate an authorized agent to make requests on your behalf; we will require proof of that authorization and may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, depending on where you live you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Users

Our Site is visible to visitors outside the United States and Canada, though checkout and purchases are currently limited to addresses within the United States and Canada. If you browse our Site from outside the United States, your personal information may still be transferred to, stored, and processed in the United States and other countries.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of the rights available to you, please contact us at contact@almeadow.com.

For the purpose of applicable data protection laws, and if not explicitly stated otherwise, Almeadow is the data controller of your personal information.