Returns and exchanges must be initiated within 14 days of receiving your order. To start a return, email contact@almeadow.com with your order number, the item(s) you'd like to return or exchange, and your reason for the return.

All fine jewelry and customized or made-to-order items are final sale and may not be returned or exchanged. Earrings are also final sale due to hygiene reasons and are not eligible for a refund, though we're happy to offer an exchange or store credit. Items purchased on sale, including Black Friday/Cyber Monday and other promotional discounts, are final sale as well.

Items must be returned unworn, unaltered, and in their original packaging. Once your return is received and inspected, we'll notify you by email and process your exchange or store credit within 10 business days. Refunds, where applicable, may take an additional 5 business days to appear in your account. Original shipping costs are non-refundable, and customers are responsible for return shipping costs. We recommend shipping with insurance and tracking, as we are not responsible for items lost or damaged in transit, and a return isn't considered complete until we've confirmed delivery.

A pre-paid return label is available upon request. If used, the cost of the label will be deducted from your refund or store credit. You're also welcome to arrange your own return shipping.

Store credit issued for a return expires one year from the date it's issued.